Importance of Communication Skills for Leadership and Management|Top Ranked MBA college in Bangalore

Posted by Dr. Suganya .S On 22/12/2021 09:56:01

Communication is important for every employee in an organization to have effective communication skills. This is especially so for managers as they have to deal with additional responsibilities or duties in improving employee productivity, teamwork, morale, and performance. If an aspiring or experienced manager wants to remain on the top of his/her game, then it is important to master written communication, verbal, and nonverbal skills. Remember, any interaction a manager has with an employee can be considered as an opportunity to create a positive impact on both professional and personal fronts. Top Ranked MBA college in Bangalore


There are several benefits to look forward to for managers having effective communication skills. Among different benefits that managers can look forward to, are as follows:


  • Giving feedback to employees: It is the responsibility of managers to provide regular feedback to employees based on their behaviour and performance. Now, how well a manager communicates will decide on the way employees receive their feedback. In a way, this will directly have an impact on the way employees behave and perform going ahead. If the communication provided by the manager is concise and clear then employees are able to perform better and behave properly in an organizational setup. However, when the communication skills of managers are insufficient, a lot of confusion and even a decrease in productivity at workplaces can be seen. Therefore, whether in a one-on-one or group situation, managers need to communicate well to ensure the team performance is on the right track.
  • Relationships with other departments: Effective communication skills for managers are also important when the employees are required to deal with other departments in an organization, in one way or the other. More often than not, managers are required to interact with employees belonging to other departments for exchanging ideas and information. When a manager has excellent communication skills it helps build trust across various departments and enable them to work towards achieving a common goal.
  • Conflict resolution: Managers need to have excellent listening abilities if they are to improve their communication skills. Managers who tend to listen better to their employees gain confidence from them and let them know that their opinions too count. This also helps employees to discuss all their problems freely that have been affecting their performances. When managers have excellent communication skills, they can keep their team morale high and help resolve conflicts in time before they go out of hand.
  • Managing performances: To improve the performance levels of employees, it is important for managers to hone their communication skills. Managers who exercise open and candid communication with their employees actually facilitate a two-way dialogue that is critical in executing performance-based appraisals.
  • Building teams: Effective communication skills for managers also help build teams. For example, managers can use their communication skills to set rules, define employee roles, encourage employees to make their own decisions, and obtain goals for their teams. That’s not all; excellent communication skills also allow managers to increase morale, productivity, and team unity easily and effective

?The best managers understand the need for building alliances and communicating throughout all levels of the organization. Effective communications skills are a must for breaking down barriers, which promotes the collaborative atmosphere that an organization needs to thrive. A typical employee's engagement and interest in work vary from day today. Astute managers accept this reality but can tailor their own communication style to motivate an employee to achieve the desired result. Effective communication and problem-solving skills go hand in hand. Employees who struggle on the job naturally look to managers for guidance to solve their problems. A manager who lacks discretion, however, is unlikely to gain the trust he needs to address co-worker conflicts, declining performance or substance abuse issues. Failure to address these situations, in turn, jeopardizes the organization's productivity and ability to carry out its mission.

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